Postal 474 Work Scenarios
Please take a moment to complete this quiz.
On your route, a customer gets angry with you because their package says it was delivered, but they do not have it.


What would you do?






Postal Exam Information

There are a couple of different postal exams that candidates can take. The exam you take will depend on what position you are applying for within the post office. 

  • Postal Exam 474 - Mail Carrier Positions
  • Postal Exam 475 - Mail Handler and Mail Handler Assistant Positions
  • Postal Exam 476 - Mail Processor Positions
  • Postal Exam 477 - Customer Service Clerk Positions
  • Postal Exam 955 - Mechanic and Technician Positions 

Many of the exams share similar sections and common question types. You can review other postal exam practice tests for more help.

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