CompTIA A+ 220-1002 Practice Test 1
Please take a moment to complete this quiz.
Answer the following question:


Five employees using the same model of Android smartphone are unable to run a ZOOM application. The application crashes every time it is launched even after reboots. As a technician, which of the following should you do first?






CompTIA A+ Information

The CompTIA A+ certification indicates proficiency in computer technician roles. 

The CompTIA A+ certification involves candidates passing two different exams:

  • CompTIA A+ 220-1001 (Core 1)
  • CompTIA A+ 220-1002 (Core 2)

The core 1 exam includes subjects on mobile devices, networking, hardware, virtualization and cloud computing, and network troubleshooting. 

The core 2 exam includes subjects on operating systems, security, software troubleshooting, and operational procedures.