CompTIA A+ 220-1002 Practice Test 2

CompTIA A+ 220-1002 Practice Test 2

Please answer the following question:
Please take a moment to complete this quiz.

You have flown all the way to a customer site for support work. The customer is asking you for the personal cell phone number of a fellow technician. He says that he knows the other technician and would like to get in touch with him. How should you handle this request? (Select all that apply.) Be loyal and provide the number required without hesitation Lie to the customer that you don’t have the number to avoid any kind of potential problems from giving out the number. Offer to relay the information and have the other person call the customer Call and confirm with your colleague before giving out his number

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CompTIA A+ Information

The CompTIA A+ certification indicates proficiency in computer technician roles.

The CompTIA A+ certification involves candidates passing two different exams:

CompTIA A+ 220-1001 (Core 1)

CompTIA A+ 220-1002 (Core 2)

The core 1 exam includes subjects on mobile devices, networking, hardware, virtualization and cloud computing, and network troubleshooting.

The core 2 exam includes subjects on operating systems, security, software troubleshooting, and operational procedures.

CompTIA A+ Information