WorkKeys Workplace Docs Practice Test 4

Employee Punch In/Out Procedure:

At beginning of shift:

1. Enter your employee ID number (written on your badge under your photo)
2. Click “Time Entry”
3. Click “Clock In”
4. Click “Confirm

At end of shift:

1. Enter your employee ID number
2. Click “Time Entry”
3. Click “Clock Out”
4. Click Confirm

If you do not know your employee ID number, what should you do?

EMPLOYEE SCHEDULE  Week of 10/13 – 10/19

Employee Number: 8473658   Rate: $13.00

Total Weekly Hours: 26.5

PTO Available: 12.25

PTO Used YTD: 6.00

Sick Available: 8.00

Sick Used YTD: 6.50

Schedule notes for all employees:

• As per OSHA requirements, all employees working 4 or more hours are required to take one paid 15-minute break
• As per OSHA requirements, all employees working 8 or more hours are required to take two paid 15-minute breaks and one unpaid 30 minute lunch
• Employees are permitted to clock in for their shift up to five minutes prior to starting time.  Clocking in earlier than five minutes prior to start of shift may result in disciplinary action
• Overtime rate of time and a half starts at over 40 hours per week or over 8 hours per shift
• If you are sick and exceed sick time hours that you have available to you, any hours taken as sick in excess of your sick time balance will be unpaid.  A doctor’s note will be required to avoid disciplinary action.

If this is your schedule, how long are you working on 10/19?

EMPLOYEE SCHEDULE  Week of 10/13 – 10/19

Employee Number: 8473658   Rate: $13.00

Total Weekly Hours: 26.5

PTO Available: 12.25

PTO Used YTD: 6.00

Sick Available: 8.00

Sick Used YTD: 6.50

Schedule notes for all employees:

• As per OSHA requirements, all employees working 4 or more hours are required to take one paid 15-minute break
• As per OSHA requirements, all employees working 8 or more hours are required to take two paid 15-minute breaks and one unpaid 30 minute lunch
• Employees are permitted to clock in for their shift up to five minutes prior to starting time.  Clocking in earlier than five minutes prior to start of shift may result in disciplinary action
• Overtime rate of time and a half starts at over 40 hours per week or over 8 hours per shift
• If you are sick and exceed sick time hours that you have available to you, any hours taken as sick in excess of your sick time balance will be unpaid.  A doctor’s note will be required to avoid disciplinary action.

You are sick on 10/14 and 10/15.  What will happen if you call in sick for both of these shifts?

EMPLOYEE SCHEDULE  Week of 10/13 – 10/19

Employee Number: 8473658   Rate: $13.00

Total Weekly Hours: 26.5

PTO Available: 12.25

PTO Used YTD: 6.00

Sick Available: 8.00

Sick Used YTD: 6.50

Schedule notes for all employees:

• As per OSHA requirements, all employees working 4 or more hours are required to take one paid 15-minute break
• As per OSHA requirements, all employees working 8 or more hours are required to take two paid 15-minute breaks and one unpaid 30 minute lunch
• Employees are permitted to clock in for their shift up to five minutes prior to starting time.  Clocking in earlier than five minutes prior to start of shift may result in disciplinary action
• Overtime rate of time and a half starts at over 40 hours per week or over 8 hours per shift
• If you are sick and exceed sick time hours that you have available to you, any hours taken as sick in excess of your sick time balance will be unpaid.  A doctor’s note will be required to avoid disciplinary action.

On what day will you get an unpaid lunch break?

To: All Special Services teachers

From: Janet Blourin

Procedure for Holding a Legally Compliant IEP Meeting:

• All members of student’s IEP team must be invited.  Please check in SchoolSmart to ensure all interested parties have received PWN for meeting.  PWN must go out at least 2 weeks prior to the meeting date.
• Student’s legal guardian must be invited.  If guardian is not able to attend, parent may delegate a proxy to act on his/her behalf.  Proxy must show Power of Educational Attorney in order to act in the place of the guardian.
• If holding an evaluation rather than an annual review, all necessary reports must be completed and entered into SchoolSmart at least one week prior to the meeting.  All interested parties should be sent all relevant reports at least three days prior to the meeting.  If reports are not received by a concerned party, that party has the right to request a rescheduling of the meeting.
• Keep in mind OTs only work at Valerie High in the morning.  Please schedule meetings requiring OT attendance accordingly.
• If parent is inviting legal representation to the meeting, school staff must be informed at least ten days in advance.  If notice is not given, meeting must be rescheduled with appropriate notice.
• Remember students being considered for LD diagnosis need at least 3 months worth of progress monitoring data.

What is PWN?

How to set appointments via phone:

• Due to HIPAA concerns, we cannot discuss anything with patient in regards to health or appointments prior to confirming identity.  Ask the customer to provide their full name, date of birth, and medical policy number.  If the customer does not know their medical policy number, they can provide their social security number instead.
• Ask the patient to briefly describe their medical concern.  Decide whether the concern is a level 1, 2, 3 or 4 concern:
  • Level 1: Emergency situation threatening life or limb.  Direct patient to the nearest emergency room or to call 911 if necessary
  • Level 2: Acute condition will worsen quickly if not given attention within the next 12-24 hours.  This type of concern gets first available appointments, same day if possible.
  • Level 3: Condition is not likely to cause further damage if not immediately treated.  This type of concern should be scheduled to be seen within a week.
  • Level 4:  Routine appointments/check-ups/preventative care.  This type of appointment should be scheduled within two weeks
• Ask the patient if they would like to be seen by their PCP or any member of the team
• Confirm time/date of available appointment with patient
• Give any care instructions as prompted by the computer

You work as a receptionist at a medical office.  A patient calls in complaining of chest pain.  When should you schedule their appointment?

How to set appointments via phone:

• Due to HIPAA concerns, we cannot discuss anything with patient in regards to health or appointments prior to confirming identity.  Ask the customer to provide their full name, date of birth, and medical policy number.  If the customer does not know their medical policy number, they can provide their social security number instead.
• Ask the patient to briefly describe their medical concern.  Decide whether the concern is a level 1, 2, 3 or 4 concern:
  • Level 1: Emergency situation threatening life or limb.  Direct patient to the nearest emergency room or to call 911 if necessary
  • Level 2: Acute condition will worsen quickly if not given attention within the next 12-24 hours.  This type of concern gets first available appointments, same day if possible.
  • Level 3: Condition is not likely to cause further damage if not immediately treated.  This type of concern should be scheduled to be seen within a week.
  • Level 4:  Routine appointments/check-ups/preventative care.  This type of appointment should be scheduled within two weeks
• Ask the patient if they would like to be seen by their PCP or any member of the team
• Confirm time/date of available appointment with patient
• Give any care instructions as prompted by the computer

A patient calls in and says they would like to come in to be seen for shoulder pain they have been experiencing for the last six months.  What level should you categorize this complain as?

How to set appointments via phone:

• Due to HIPAA concerns, we cannot discuss anything with patient in regards to health or appointments prior to confirming identity.  Ask the customer to provide their full name, date of birth, and medical policy number.  If the customer does not know their medical policy number, they can provide their social security number instead.
• Ask the patient to briefly describe their medical concern.  Decide whether the concern is a level 1, 2, 3 or 4 concern:
  • Level 1: Emergency situation threatening life or limb.  Direct patient to the nearest emergency room or to call 911 if necessary
  • Level 2: Acute condition will worsen quickly if not given attention within the next 12-24 hours.  This type of concern gets first available appointments, same day if possible.
  • Level 3: Condition is not likely to cause further damage if not immediately treated.  This type of concern should be scheduled to be seen within a week.
  • Level 4:  Routine appointments/check-ups/preventative care.  This type of appointment should be scheduled within two weeks
• Ask the patient if they would like to be seen by their PCP or any member of the team
• Confirm time/date of available appointment with patient
• Give any care instructions as prompted by the computer

Which type of appointment should NOT be categorized as a level 4?

EMPLOYEE BENEFITS

The following benefits are available to FT employees only. PT employees should refer to page 35 of this handbook for partial benefits available to them.

Health Care

Employees may enroll in either a high deductible or low deductible health care plan for themselves, themselves and their spouse, or themselves and their family.

Medical care is provided through the Sky Medical Network.  A meeting with current prices and further plan details will take place in the HR meeting room on Nov. 11.

Dental

Employee only dental plans are available for $55 dollars a month. You must pick a dentist from our dental insurance catalogue.  There is a $30 deductible per visit.

Life Insurance

Life insurance may be purchased at $10,000 increments. Current prices will be posted at the HR meeting on Nov. 11.

Maternity/Paternity Leave

Six weeks of maternity leave is available for women who have been with the company at least one full calendar year.  The six weeks will be paid at half the employee’s regular wage.

Paternity leave is available for men who have been with the company at least one full calendar year. Up to two weeks of paternity leave may be taken at half the employee’s regular wage.

What is the purpose of this document?

EMPLOYEE BENEFITS

The following benefits are available to FT employees only. PT employees should refer to page 35 of this handbook for partial benefits available to them.

Health Care

Employees may enroll in either a high deductible or low deductible health care plan for themselves, themselves and their spouse, or themselves and their family.

Medical care is provided through the Sky Medical Network. A meeting with current prices and further plan details will take place in the HR meeting room on Nov. 11.

Dental

Employee only dental plans are available for $55 dollars a month. You must pick a dentist from our dental insurance catalogue.  There is a $30 deductible per visit.

Life Insurance

Life insurance may be purchased at $10,000 increments. Current prices will be posted at the HR meeting on Nov. 11.

Maternity/Paternity Leave

Six weeks of maternity leave is available for women who have been with the company at least one full calendar year. The six weeks will be paid at half the employee’s regular wage.

Paternity leave is available for men who have been with the company at least one full calendar year. Up to two weeks of paternity leave may be taken at half the employee’s regular wage.

If someone began working for this company in May and it is now November, how much maternity leave would they be entitled to should they have a baby?